⭐ Shipping & Returns
Safe, Secure, and Reliable Shipping
At GoldCentenarioStore, our priority is making sure your Gold Centenario arrives safely, discreetly, and on time. Because you’re investing in a high-value product, we follow strict shipping standards designed to protect your purchase from the moment it leaves our hands until it reaches yours.
Why Our Shipping Is Trusted:
1. Discreet Packaging
We ship every Gold Centenario in plain, unbranded packaging to protect your privacy and reduce the risk of theft.
2. Secure Handling
All items are handled by trained staff who follow strict security protocols to prevent damage or tampering.
3. Reliable Carriers
We use trusted, well-known shipping partners to ensure your package moves safely through each step of the delivery process.
4. Tracking Provided
Once your order is shipped, you will receive tracking information so you can monitor your package at every stage.
5. Fast Processing Times
Orders are processed quickly to minimize delays and get your investment to you as soon as possible.
6. Protection During Transit
We pack each item carefully using protective materials to avoid scratches, dents, or damage during shipping.
7. Signature Confirmation (Optional)
For added safety, you may request a signature upon delivery to guarantee the product is handed directly to you.
⭐ Returns & Exchanges
Because Gold Centenarios are high-value precious-metal products, their market price changes daily. For this reason, we maintain a clear and transparent returns policy that protects both our customers and the integrity of our products.
You Can Request a Return If:
1. The item arrived damaged
If your package or coin shows signs of damage, contact us immediately so we can make it right.
2. The wrong item was sent
If you received a different coin or variation than what you ordered, we will replace it or issue a refund.
3. The item is not as described
We stand by the accuracy of our listings. If something doesn’t match the description, we’ll fix the issue.
⭐ Why We Don’t Accept Returns for Market Value Changes
Gold prices change daily. To ensure fairness and consistency for all customers, we do not accept returns based on changes in gold value after purchase.
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⭐ How to Request Support
If you need help with an order, you can contact us directly through:
📧 Email: info@goldcentenmariostore@gmail.com
📱 WhatsApp: +15717267790
Please reach out within 7 days of receiving your order. Our team will review your case and respond quickly to provide a solution.
